svg

Terms and Conditions Privacy Policy

Last Updated: December 2025

Welcome to our London clinic’s website. By accessing or using this platform, you agree to comply with the following Terms & Conditions, established in accordance with UK laws and medical advertising regulations.

1. Acceptance of Terms

By using the website, you acknowledge that you understand and accept these Terms. If you do not agree, please stop using the site.

2. Medical Disclaimer

  • All medical information on this website is for educational purposes only.

  • It should not be considered a substitute for a clinical consultation or professional diagnosis.

  • Results vary from patient to patient based on individual factors.

3. Services

We provide information about our facial plastic surgery and aesthetic services offered at our clinic in London. We may update, change, or remove services without prior notice.

4. Intellectual Property Rights

All website content—including text, images, videos, designs, and branding—is the property of the clinic. Unauthorized use, copying, or redistribution is strictly prohibited.

5. User Responsibilities

Users agree not to:

  • Engage in unlawful activities

  • Attempt to breach security or access restricted systems

  • Submit false or misleading information

  • Interfere with website operations

6. Limitation of Liability

The clinic is not liable for any:

  • Technical issues, delays, or service interruptions

  • Reliance on website content

  • Losses arising from misuse of the site

7. Appointment & Payment Policies

  • Appointments may require a deposit.

  • Deposits are non-refundable, except where required by UK consumer law.

  • Cancellations must follow our clinic's cancellation policy.

8. Governing Law

These Terms are governed by the laws of England & Wales.

9. Contact Information

  • For legal or policy inquiries:

    • 4 Upper Wimpole St, London W1G 6LF

  • Email: Mmsshasan@gmail.com

  • Phone: (+44) 7405 878239

  • Privacy Policy (London Clinic – UK GDPR Compliant)

  • Last Updated: April 2024

  • This Privacy Policy explains how our London clinic collects, protects, and uses personal data in accordance with:

  • UK GDPR

  • Data Protection Act 2018

  • ICO (Information Commissioner's Office) guidelines

1. Personal Data We Collect

We may collect:

  • Name, email, phone number

  • Medical history or treatment-related information submitted through forms

  • Appointment details

  • IP address, device information, and browsing behaviour (via cookies)

2. Lawful Basis for Processing

We process data under the following lawful bases:

  • Consent (contact forms, newsletter sign-up)

  • Contract (appointments and treatments)

  • Legitimate Interest (website functionality, fraud prevention)

  • Medical Requirements (treatment records, stored securely under UK medical law)

3. How We Use Your Data

Your data may be used to:

  • Arrange consultations and medical appointments

  • Respond to inquiries

  • Provide treatment plans

  • Improve clinic services

  • Send updates or reminders (if consented)

4. Data Security & Encryption

We follow strict UK medical and cybersecurity standards:

  • Encrypted data transmission (HTTPS/SSL)

  • Encrypted storage for sensitive medical information

  • Restricted staff access

  • Compliance with London healthcare privacy requirements

  • Regular security audits

5. Data Sharing

We do not sell personal data. We may share information only with:

  • Medical professionals involved in your care

  • Secure UK-based service providers (booking systems, emails, labs)

  • Regulatory bodies if legally required

All partners comply with UK GDPR.

6. Cookies

We use cookies to analyze website performance and improve user experience. Users may disable cookies in their browser settings at any time.

7. Your Rights (Under UK GDPR)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Request data portability

  • Restrict or object to processing

  • Withdraw consent at any time

  • File a complaint with the ICO (UK Information Commissioner's Office)

8. Data Retention

Medical records are stored according to UK healthcare regulations.

General website data is retained only as long as necessary.

9. Contact for Privacy Matters

London, United Kingdom

Email: Mmsshasan@gmail.com

Phone: (+44) 7405 878239